Your trust matters. Here's how we protect it.

Last Updated: May 14, 2025

Welcome to www.yourinnerglowtherapy.com, the official website of Inner Glow Therapy, a DBA of Melissa Whitfield, LCSW (CA License #86813). Please review the following Terms and Conditions and Privacy Policy, which govern your use of this website. By accessing or using this site, you agree to be bound by these terms.

1. Terms of Use

A. Website Content
This website is for informational and marketing purposes only. Viewing this site or submitting a contact form does not create a therapist-client relationship. Therapeutic services are only established after a formal intake and signed consent through our HIPAA-compliant platform, SimplePractice.

B. Intellectual Property
All content on this site—including text, images, logos, graphics, and downloadable materials—is the property of Inner Glow Therapy unless otherwise noted. You may not reproduce, redistribute, or use any content without written permission.

C. No Guarantee of Results
While this website may share therapeutic approaches and wellness tips, no guarantees are made regarding outcomes from therapy. Every client’s experience and results are unique.

D. External Links
We may link to external websites for your convenience. We do not control or endorse these third-party sites and are not responsible for their content, privacy practices, or accuracy.

E. Accessibility
We are committed to making our website accessible to everyone. If you experience difficulties accessing content, please contact us at: hello@yourinnerglowtherapy.com.

2. Privacy Policy

A. What Information We Collect
We may collect:

• Information you voluntarily provide via forms (e.g., name, email, message)

• Browser data (e.g., IP address, cookies) via analytics tools

• Scheduling data via embedded tools (e.g., SimplePractice)

Please note: While this website includes a contact form, it is not intended for sharing sensitive or confidential health information. We do not request or store Protected Health Information (PHI) via this site. Any PHI is only collected and managed securely through our HIPAA-compliant client portal, SimplePractice.

B. How We Use Your Information
Information collected via this website may be used to:

• Respond to inquiries

• Improve website functionality

• Communicate regarding requested consultations

We do not sell, rent, or share your personal information with third parties.

C. Cookies and Analytics
This website may use cookies or third-party analytics tools (e.g., Google Analytics) to track usage trends and improve performance. You can adjust your browser settings to refuse cookies.

D. Third-Party Tools
We use trusted third-party services such as:

• SimplePractice (client scheduling and messaging)

• Google Analytics (site performance tracking)

• Email services for communication (e.g., Google Workspace)

Please refer to the privacy policies of these providers for additional details.

E. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:

• Request access to the personal data we have about you

• Request deletion of your personal data

• Opt out of the sale of your personal data (we do not sell data)

To exercise these rights, please contact: hello@yourinnerglowtherapy.com

F. Data Security
We implement reasonable technical and administrative safeguards to protect your information. However, no system is entirely secure, and we cannot guarantee absolute protection.

G. Children’s Privacy
This website is not directed toward individuals under the age of 13. We do not knowingly collect personal information from minors.

H. Social Media and Newsletter Communications
We may maintain a presence on social media platforms (e.g., Instagram, LinkedIn) to share mental health education, practice updates, and general wellness content. Interaction with our social media accounts is voluntary and subject to the privacy policies of each respective platform. Engaging with our content (e.g., likes, comments, messages) does not create a therapeutic relationship.

If you sign up for our email newsletter or updates, we will only use your email address to send occasional practice announcements, resources, or blog content. You may unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

We do not share or sell subscriber information with third parties.

3. Policy Changes

We may revise these Terms and this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the site implies acceptance of these updates.

4. Contact Us

If you have questions about this policy or your information, please contact us:

Inner Glow Therapy
Melissa Whitfield, LCSW (License #86813)
21606 Devonshire Street #3594
Chatsworth, CA 91311
(213) 282-7671
hello@yourinnerglowtherapy.com